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Your account security is important to us and we constantly strive to provide you with a more secure infrastructure. The authentication mechanism is the first layer of our cloud central management portal and very important. Password-based authentication is used to access the portal. Beware that the stronger your password is, the more reliable and resistant your account to attacks. Cybercriminals use seriously advanced software that can crack usernames and passwords and they also use other techniques to phish for credentials from employees. Since adding additional authentication mechanisms to the authentication process typically provides an extra layer of security, Cloud Central Management Portal supports two-factor authentication as an optional feature. We strongly recommend you use the 2FA method for your account.
Please read on to learn how you can accomplish this for your cloud account:
To start enjoying the central cloud management capability, you can either create a new account for the portal or 
Creating a new account
Sign-up for a new account from the Cloud Central Management Portal if you have not done it already.
Figure 1: Signup Page for a new account from Sunny Valley Networks Cloud
Sign in with Google
Instead of creating a new account, you can also
Setting Portal Password
To set your portal password, click 
Figure 2: Setting/Resetting Cloud Central Management Portal Password
This will send a link to set/reset your account password to your Gmail account. Check your Gmail Inbox (including Promotions and Spam inbox). You will find an email with the “Reset Your Password” subject sent by Sunny Valley Networks. Then, click on the 
Figure 3: Reset Password E-mail
Clicking 
Fill in the New Password and New password confirmation fields and then click 
Figure 4: Resetting Cloud Portal Password
Note: Changing the portal account password does not affect your Google Sign-In configuration.
Resetting Password
If you don’t remember your password, you can reset it by clicking 
Figure 5: Password Recovery Page
Enabling Two-Factor Authentication
Two-factor authentication is an optional feature. Two-factor authentication adds an additional layer of user authentication apart from user name and password combination. You can secure your account by enabling a TOTP method. This extra layer of security can dramatically reduce the risk of a hostile takeover. We strongly encourage you to enable the 2FA method for your portal account. To begin using 2FA, you have to enable the feature on the cloud portal. Then you have to associate your account with a trusted device by an authenticator application.
After setup, we also generate recovery codes to use if you get locked out of your account.
To set up Two Factor Authentication for your portal account, click 
Figure 6: Two-Factor Authentication Setup
This will let you go to the Two-Factor Authentication Configuration page. To be able to use 2FA, an authenticator application must be installed on your mobile device. You can use Google Authenticator or any other TOTP apps from stores.
Figure 7: Two-Factor Authentication Configuration
First, scan the QR code displayed on the configuration page by the authenticator application.
Then, enter the code from your authenticator application and your portal password to the related fields.
Lastly, click 
Figure 8: Message indicating that 2FA is enabled.
Enabling 2FA will generate Recovery Codes automatically and don’t forget to keep these codes in a safe location.
Figure 9: Automatically generated recovery codes.
You can now access your account in a more secure way by using two-factor authentication. After entering your email and password in the Cloud Portal Login Page, you will be redirected to the Two-Factor Authentication page. To access your account dashboard, you must enter a one-time code generated by your authenticator application or one of your recovery codes.
Figure 10: Two-Factor Authentication Page
Disabling Two Factor Authentication
To disable Two Factor Authentication for your portal account, click 
Figure 11: Disabling Two-Factor Authentication
Disabling Two-Factor Authentication must be confirmed by entering your portal password on the next page.
Figure 12: Confirmation of Disabling 2FA Method
Entering your portal password will disable the 2FA method for your account.
Figure 13: Message indicating that 2FA is disabled.
Reconfiguring Two Factor Authentication
In some cases such as changing your previously registered mobile device or authenticator application, you may have to reconfigure 2FA for your portal account using the new device/application.
To reconfigure Two Factor Authentication for your account, click
Figure 14: Reconfiguring Two-Factor Authentication
Then, follow the steps explained in Enabling Two-Factor Authentication section above.
Regenerating Backup/Recovery Codes
If you are not able to use one-time codes generated by the authentication application in your mobile device somehow and get locked out of your account, backup codes can be used for accessing the portal account. Enabling 2FA generates nine Recovery Codes with nine digits automatically. Each of the codes can be used only one-time. If you lose or run out of the Recovery Codes, you can regenerate them.
To regenerate Recovery Codes, click 
Figure 15: Regenerating Recovery Codes
You must enter your password for confirming the regeneration of the codes and then click Regenerate button.
Figure 16: Confirming the regeneration of the recovery codes.
Figure 17: Regenerated recovery codes